{"id":766,"date":"2025-11-06T18:21:41","date_gmt":"2025-11-06T18:21:41","guid":{"rendered":"https:\/\/mexicanxperiences.com\/?page_id=766"},"modified":"2025-12-15T21:06:52","modified_gmt":"2025-12-15T21:06:52","slug":"terminos-y-condiciones","status":"publish","type":"page","link":"https:\/\/mexicanxperiences.com\/es\/terminos-y-condiciones\/","title":{"rendered":"T\u00e9rminos y condiciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"766\" class=\"elementor elementor-766\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d30d1f1 e-flex e-con-boxed e-con e-parent\" data-id=\"d30d1f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-029ffae elementor-widget elementor-widget-heading\" data-id=\"029ffae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd6ac43 elementor-widget elementor-widget-text-editor\" data-id=\"cd6ac43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"108\" data-end=\"138\"><strong data-start=\"108\" data-end=\"138\">1. Acceptance of the Terms<\/strong><\/p><p data-start=\"140\" data-end=\"359\">Access to and use of the Mexican Xperiences website implies full acceptance of these Terms and Conditions of Use. If the user does not agree with them, they must refrain from using this website and the services offered.<\/p><p data-start=\"361\" data-end=\"390\"><strong data-start=\"361\" data-end=\"390\">2. Purpose of the Website<\/strong><\/p><p data-start=\"392\" data-end=\"741\">The purpose of this website is to provide information about tourist, executive, and private transportation services, as well as to facilitate online reservations and direct contact with the customer service team.<br data-start=\"604\" data-end=\"607\" \/>Mexican Xperiences reserves the right to modify, suspend, or update information, services, prices, or conditions without prior notice.<\/p><p data-start=\"743\" data-end=\"768\"><strong data-start=\"743\" data-end=\"768\">3. Use of the Website<\/strong><\/p><p data-start=\"770\" data-end=\"925\">The user agrees to make appropriate, responsible, and lawful use of the website and the services provided.<br data-start=\"876\" data-end=\"879\" \/>The following actions are strictly prohibited:<\/p><ul data-start=\"927\" data-end=\"1159\"><li data-start=\"927\" data-end=\"985\"><p data-start=\"929\" data-end=\"985\">Using the website for fraudulent or unlawful purposes.<\/p><\/li><li data-start=\"986\" data-end=\"1095\"><p data-start=\"988\" data-end=\"1095\">Introducing or spreading computer viruses, malicious software, or any element that may damage the system.<\/p><\/li><li data-start=\"1096\" data-end=\"1159\"><p data-start=\"1098\" data-end=\"1159\">Making false reservations or providing incorrect information.<\/p><\/li><\/ul><p data-start=\"1161\" data-end=\"1193\"><strong data-start=\"1161\" data-end=\"1193\">4. Reservations and Payments<\/strong><\/p><p data-start=\"1195\" data-end=\"1397\">All reservations must be made through the website, WhatsApp, or the official email of Mexican Xperiences.<br data-start=\"1300\" data-end=\"1303\" \/>Payments are accepted exclusively via credit or debit card through authorized payment methods.<\/p><p data-start=\"1399\" data-end=\"1501\">The customer is responsible for providing truthful and complete information when making a reservation.<\/p><p data-start=\"1503\" data-end=\"1615\">By completing the payment, the customer agrees to the applicable Cancellation Policies published on the website.<\/p><p data-start=\"1617\" data-end=\"1641\"><strong data-start=\"1617\" data-end=\"1641\">5. Company Liability<\/strong><\/p><p data-start=\"1643\" data-end=\"1778\">Mexican Xperiences is committed to providing a safe, punctual, and high-quality service. However, it shall not be held responsible for:<\/p><ul data-start=\"1780\" data-end=\"2032\"><li data-start=\"1780\" data-end=\"1888\"><p data-start=\"1782\" data-end=\"1888\">Delays caused by external factors such as traffic, weather conditions, road closures, or airline delays.<\/p><\/li><li data-start=\"1889\" data-end=\"1951\"><p data-start=\"1891\" data-end=\"1951\">Loss or damage of personal items left inside the vehicles.<\/p><\/li><li data-start=\"1952\" data-end=\"2032\"><p data-start=\"1954\" data-end=\"2032\">Technical failures or temporary interruptions in the operation of the website.<\/p><\/li><\/ul><p data-start=\"2034\" data-end=\"2180\">In the event of service cancellation due to causes attributable to the company, the customer will be offered a free rescheduling or a full refund.<\/p><p data-start=\"2182\" data-end=\"2210\"><strong data-start=\"2182\" data-end=\"2210\">6. Service Modifications<\/strong><\/p><p data-start=\"2212\" data-end=\"2379\">The company may modify schedules, rates, or operational conditions when necessary, ensuring timely notification to the customer through the registered contact methods.<\/p><p data-start=\"2381\" data-end=\"2409\"><strong data-start=\"2381\" data-end=\"2409\">7. Intellectual Property<\/strong><\/p><p data-start=\"2411\" data-end=\"2725\">All content on the website (texts, logos, photographs, videos, graphic design, icons, software, etc.) is the property of Mexican Xperiences or their respective owners and is protected by Mexican and international copyright laws.<br data-start=\"2639\" data-end=\"2642\" \/>Total or partial reproduction without written authorization is strictly prohibited.<\/p><p data-start=\"2727\" data-end=\"2758\"><strong data-start=\"2727\" data-end=\"2758\">8. Personal Data Protection<\/strong><\/p><p data-start=\"2760\" data-end=\"2925\">The personal information provided by users will be processed in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).<\/p><p data-start=\"2927\" data-end=\"3015\">Please refer to our <strong data-start=\"2947\" data-end=\"2965\">Privacy Notice<\/strong> to learn how we protect and use your information.<\/p><p data-start=\"3017\" data-end=\"3055\"><strong data-start=\"3017\" data-end=\"3055\">9. Jurisdiction and Applicable Law<\/strong><\/p><p data-start=\"3057\" data-end=\"3405\">These Terms and Conditions are governed by the laws of the United Mexican States.<br data-start=\"3138\" data-end=\"3141\" \/>Any dispute arising from their interpretation or enforcement shall be submitted to the competent courts of Baja California Sur or Quintana Roo, depending on where the service was contracted, with the parties expressly waiving any other jurisdiction that may apply.<\/p><p data-start=\"3407\" data-end=\"3422\"><strong data-start=\"3407\" data-end=\"3422\">10. Contact<\/strong><\/p><p data-start=\"3424\" data-end=\"3530\">For any clarification, questions, or comments regarding these Terms and Conditions, you may contact us at:<\/p><ul data-start=\"3532\" data-end=\"3678\"><li data-start=\"3532\" data-end=\"3563\"><p data-start=\"3534\" data-end=\"3563\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3534\" data-end=\"3561\">Mexicanxperiences@gmail.com<\/a><\/p><\/li><li data-start=\"3564\" data-end=\"3625\"><p data-start=\"3566\" data-end=\"3625\">+52 984 217 24 52 \u2013 Customer Service, Baja California Sur<\/p><\/li><li data-start=\"3626\" data-end=\"3678\"><p data-start=\"3628\" data-end=\"3678\">+52 999 119 19 05 \u2013 Customer Service, Quintana Roo<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms and conditions 1. Acceptance of the Terms Access to and use of the Mexican Xperiences website implies full acceptance of these Terms and Conditions of Use. If the user does not agree with them, they must refrain from using this website and the services offered. 2. Purpose of the Website The purpose of this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/pages\/766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/comments?post=766"}],"version-history":[{"count":10,"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/pages\/766\/revisions"}],"predecessor-version":[{"id":931,"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/pages\/766\/revisions\/931"}],"wp:attachment":[{"href":"https:\/\/mexicanxperiences.com\/es\/wp-json\/wp\/v2\/media?parent=766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}