1. Identity and Address of the Data Controller
In compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), Mexican Xperiences, with registered address in Baja California Sur and Quintana Roo, is responsible for the processing, use, and protection of your personal data.
2. Personal Data We Collect
In order to provide our tourist, executive, and private transportation services, we collect the following personal data:
Full name.
Phone number and email address.
Payment details (credit or debit card).
Flight information (airline, flight number, and arrival or departure time).
Pick-up location and destination.
If invoicing is required, tax information will also be requested.
3. Purposes of Data Processing
The personal data we collect is used for the following primary purposes:
Managing reservations and payments for transportation services.
Confirming, modifying, or canceling contracted services.
Monitoring flights or itineraries related to the service.
Issuing tax receipts and managing billing follow-up.
Providing personalized attention and customer service.
Additionally, for secondary purposes, data may be used to:
Send promotions, satisfaction surveys, informational notices about new services, or recommendations for tourist activities in Mexico.
4. Limitation on the Use and Disclosure of Data
Your personal data will not be sold, assigned, or transferred to third parties without your consent, except in cases expressly permitted by law or when necessary to comply with contractual obligations, such as:
Authorized payment processors and banking institutions.
Competent authorities that require such information in accordance with applicable legislation.
5. Security Measures
Mexican Xperiences implements administrative, technical, and physical security measures to protect your personal data against loss, theft, misuse, unauthorized access, or improper disclosure.
Only authorized personnel have access to the information and are committed to maintaining the confidentiality of the data.
6. ARCO Rights (Access, Rectification, Cancellation, and Opposition)
The data subject has the right to access, rectify, cancel, or object to the processing of their personal data, as well as to revoke their consent at any time.
To exercise these rights, you must submit a request via email to:
Please include your full name, contact details, and the right you wish to exercise.
The company will respond within a maximum period of 15 business days, in accordance with the provisions of the LFPDPPP.
7. Use of Cookies and Similar Technologies
Our website may use cookies or analytical tools to improve your browsing experience.
These technologies allow us to remember your preferences, identify usage trends, and optimize the website.
You may disable cookies through your browser settings if you prefer.
8. Changes to the Privacy Notice
We reserve the right to modify or update this Privacy Notice at any time in order to adapt it to legal, operational, or service-related changes.
Any modifications will be available on our website at:
https://mexicanxperiences.com/politica-de-privacidad/
9. Consent
By providing your personal data through this website, email, or any other means, you agree to the terms of this Privacy Notice and authorize Mexican Xperiences to use your data in accordance with the purposes described herein.